Privacy Statement

Last Updated: 24 March 2026

iHelp.ie and its associated curated local network (collectively “the Network”) are committed to protecting your privacy and handling your info with transparency, care, and respect. This statement applies to all sites within our network, including:

1. Data Controller Responsibility

iHelp.ie serves as the primary Data Controller for the Regional Network. For all enquiries or to exercise your GDPR rights, please contact our administration at: contact@ihelp.ie.

2. Classification of Info Handled

We handle information that you voluntarily choose to provide via two channels:

• Commercial Listing Data (Public): Business names, narrative descriptions, locations, media files, and communication links intended for public network display.
• Administrative Data (Private): Personal names and email addresses used strictly for service management and direct contact.

3. Financial Independence & Security

We do not operate an integrated digital payment system. Payments for services are arranged manually via bank transfer or Revolut. iHelp.ie does not capture, see, or store your banking credentials or card details.

4. Statutory Basis for Processing

In accordance with GDPR, we process info under these legal grounds:

• User Consent: For listing publication and newsletter subscriptions.
• Contractual Performance: To fulfill the specific business plan you chose.
• Legal Mandate: Compliance with Irish tax and revenue regulations.

5. Purpose of Handling Your Info

• Establishing and maintaining your professional brand presence.
• Communicating vital technical or renewal updates.
• Analyzing network usage to improve community reach.

6. Public Display & Search Engines

Data shared for listings is publicly accessible. External tools like Google or Bing may crawl and index this content. iHelp.ie holds no authority over external search engine caches or the speed at which third-party sites update their records.

7. International Data Transfers (US Hosting)

The Network utilizes hosting resources located in both the European Economic Area (EEA) and the United States. Where data is processed through American infrastructure, we utilize partners that provide technical safeguards and adhere to standard contractual clauses to ensure a level of protection equivalent to EU standards.

8. Data Retention Policies

• Active Files: Maintained for the duration of the subscription.
• Revenue Data: Financial correspondence is held for six (6) years in line with Irish Revenue requirements.
• Support Logs: Email history is kept for historical proof of service and support accuracy.

9. Statutory User Rights

Under GDPR, you hold the right to access your info, request corrections, or demand erasure. You may also lodge a formal grievance with the Irish Data Protection Commission (DPC).

10. Use of Tracking (Cookies)

We utilize essential cookies to manage site security and session preferences. Third-party tools like Google AdSense may utilize cookies to deliver relevant ads. Users maintain the right to disable cookies through browser settings, though this may impact technical performance.

11. Protection of Minors

The Regional Network is intended for commercial usage. We do not knowingly handle data via individuals under the age of 18. Any info discovered to belong to a minor will be purged without delay.

12. Content Editing & Modification

We reserve the authority to reformat or shorten submitted business summaries to ensure platform readability and alignment with SEO best practices.

13. Third-Party Web Links

Our sites feature links to external business sites. iHelp.ie is not liable for the privacy conduct or content found through external domains out of our Network.

14. Data Security Protocols

We implement administrative and technical measures to guard your info. However, no data transmission over the internet is 100% safe. Users provide info to the Network at their own risk regarding the security of the public internet.

15. Newsletter & Communication Choice

By subscribing via the tool on Tulsk, you acknowledge receipt of periodic updates. We do not sell info to third-party marketing firms.

16. Opt-Out Mechanism

For instant cessation of communications, utilize our tool below:

17. Legal Jurisdiction & Law

This Statement and all network activity are governed by the **laws of the Republic of Ireland**. Any disputes shall be adjudicated through the exclusive jurisdiction of Irish courts.